Use this form to check the status of your results.

Causes of Delays

Status Request Form

Please request status only if the test has exceeded 5 business days from receipt of your samples.  

This information must match your invoice or it cannot be processed.

Asterisks(*) indicates a required field.

 

Name*
Order Number from Invoice*
Email Address*
Date sent to Lab*

Comments or Questions?


 

 

 

98% of all tests are complete on or ahead of schedule.

Few tests are delayed for one of the reasons below.

Incomplete authorization form sent in with samples (missing information)
Test results had single or double exclusion (must be at least 3 to be released) 
Gel failure (must rerun test)
Unknown race which causes the results to be hand calculated
Related alleged fathers usually result in additional testing
There is always a risk, though slight, of a sample not containing enough DNA for the test. This is due to collection error or the clients' mouth's conditions (dry mouth, excessive tobacco usage, etc.).  We will send you another collection kit at no charge.
Low Paternity Index - If all the DNA systems match between the alleged father and child, usually the result indicates a 99.9% probability of paternity. Sometimes, however, the genes shared between the alleged father and child are so common that the probability of paternity doesn't reach 99%. Further testing will likely reveal additional matches and will increase the probability to a minimum of 99.9%.